Refund and Returns Policy

How it was tested, and where the method is written down: How We Review.

How to buy through WithMagnum

WithMagnum does not sell products directly. We review things, we point you at the retailer, and the retailer handles the sale. Everything we link to, including Amazon and Famous Smoke, is a third-party storefront with its own checkout, its own shipping, and its own return policy.

Returns and refunds

Because the purchase is made on the retailer’s site, the retailer sets the return window and the refund terms. Amazon and Famous Smoke both allow returns on most unopened items within roughly 30 days of delivery, and both refund to the original payment method once the item is received back. Read the return policy on the retailer’s own page before you order, because those terms are the ones that apply to your money.

Start a return in the retailer’s account, not here. We cannot process a refund for you, and we cannot see your order.

Damaged or wrong items

If something arrives damaged or is not what you ordered, contact the retailer first. They handle shipping damage and fulfilment errors directly, and it is much faster than going through us.

What we will always do

If a review we published turns out to be wrong, we will correct it or pull it down, and we will tell you we did. If a product we recommended turned out to be a bad call, we will say that in the review itself. The video stays up and the correction stays up. That is the deal.

If you have a correction for a review, send it to layeredmediallc@gmail.com with the product name and what the right information is.

Contact

Questions about a purchase, or about a review, use the contact page or email layeredmediallc@gmail.com.